The Gold Cross team

Gold Cross is proud to foster a team culture. Our leaders provide direction, consistency and support as we serve our region.

Mark Fredrickson, Executive Director

Mark has been executive director of Gold Cross Ambulance since 2015, after previously serving as operations director. Mark worked as a pre-hospital paramedic and dispatcher until 2000. He has served on the Wisconsin EMS Board and is a past president and current board member of the Professional Ambulance Association of Wisconsin.

Mark Westfall, DO, Medical Director

Dr. Westfall has been the medical director at Gold Cross Ambulance for more than 20 years. He is a board-certified emergency physician practicing at ThedaCare Regional Medical Center-Neenah. Dr. Westfall is intricately involved in protocol development, quality care oversight and education.

Nick Romenesko, Systems Director

Nick has been at Gold Cross since 2012. He has experience as field paramedic, field training officer and dispatcher, and recently served as the clinical and quality manager.  He directly oversees the field operations, dispatch center, fleet maintenence, logistics and the IT department.

Heather Stenbroten, Quality and Compliance Director

Heather has been with Gold Cross since 2019.  She brings her years of experience as an ER RN and STEMI Coordinator with ThedaCare.   Heather’s expertise includes quality assurance, billing/HIPPA compliance,  process improvement and accreditation.   Heather was recently promoted to the role of Quality and Compliance Director in October of 2020.

John Kuehl, Logistics Manager

John has served at Gold Cross since 1987, having previously worked as a paramedic and dispatcher. He oversees the scheduling and payroll at Gold Cross Ambulance, as well as the supply department. John works hard each day to ensure our paramedics have the best equipment and stations.  

Katie Halbach, Communications and Resource Manager

Katie has been at Gold Cross since 2009. She started as a field paramedic and assistant supervisor. She is currently the blue shift supervisor and oversees the Gold Cross Rescue Task Force for potential active shooter events.

Pat Hill, Fleet Coordinator

Pat has been overseeing our ambulance fleet since 2007. He holds special certifications in ambulance fleet maintenance to ensure our ambulances are always ready when a call comes in. His preventative maintenance program helps avoid unexpected breakdowns.

Belinda Engels, Accounts Receivable Supervisor

Belinda has been with Gold Cross since 1987.  She began her career as a dispatcher and progressed her way up to her current position as Accounts Receivable Supervisor.  Belinda’s department is responsible for processing over 24,000 ambulance runs on an annual basis. 

Lloyd McKenna, Supervisor

Lloyd has been at Gold Cross since 2007. He started his career as a field paramedic and is now the shift supervisor of green shift.   

Jonathan Mogilka, Supervisor

Jonathan has been at Gold Cross since 2019. He started his career as a field paramedic in Colorado, where he gained supervisory level experience.  

Jacob Myers, Supervisor

Jacob has been at Gold Cross since 2017.  Jacob currently serves as the Red Shift supervisor after previously being in the role of Field Training Officer.